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Candidates

Whether you are applying for a vacancy that we are advertising or are registering on our database, we hope that this is the beginning of a long association with us.

We have many candidates who have been with us throughout their career.

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Interview Tips and Suggestions:

Research the Company

Research the company you are interviewing at. This shows interest and will help you answer questions during the interview. You will also be able to ask relevant questions and engage with the interviewer. The more you know, the more confident you will be during the interview!

Visit the Company Website 
The company website includes the company’s mission statement, history, products and services, management team and information about the company culture. The information is usually available in the 'About Us' section of the site.

Use LinkedIn 
LinkedIn company profiles are concise and current – you will be able to see employees connected to the company, and, with some investigation – study the profile of the person whom you will meet for the interview. This will give you an insight into their function and role within the organization as well as background information.

Use Social Media
Check Facebook, and Twitter. Like or follow the company to get updates. You'll find current information delivered to your inbox! 

Google and Google News 
Search both Google and Google News for the company name.

Be selective with the information that you bring into the interview – the facts must be relevant to the role and the organization!

Preparing for an interview

Proper Planning Prevents Poor Preparation – confirm the date, venue and time of the interview in advance. Take pride in your appearance and dress in a professional manner – first impressions count. Eliminate the unknown – plan your route, allow time for traffic and finding a parking space, arrive early! Leave your mobile phone in your car – this will ensure that the interviewer will have your undivided attention

During the interview

Tell me about yourself – have your elevator pitch ready! Use this introduction to sell yourself – without being arrogant! Know what you have to offer.

Competency based interview techniques are widely used to ensure that the process is objective.

The job description for the position will form the base of the questions you may be asked.

These interview questions usually start with “tell me about a time when...” Practice using the STAR response by formulating questions from the job description. This will allow you to respond with accuracy and confidence:

Situation - Describe the context within which you performed a job or faced a challenge at work. Be as specific as possible.
Task - Next, describe your responsibility in that situation. Perhaps you had to help your group complete a project within a tight deadline, or reach a target. 
Activity - You then describe how you completed the task or endeavored to meet the challenge. Focus on what you did, rather than what your team, boss, or coworker did. (Tip: Instead of saying, "We did xyx," say "I did xyz.")
Result - Finally, explain the outcomes or results generated by the action taken. It may be helpful to emphasize what you accomplished, or what you learned.

It is important to be specific in your response – use actual examples, qualitative objectives met, conveying your achievement in the minimum time. Close question in a positive manner – underpinning your skill set!

Do not create a negative response – never say “I can’t” or “I haven’t” or “I don’t”. If you've never trained someone, don't say, "I've never been in charge of training." Say, "I did not fill that specific role, however I coached my peers for a new product launch". 

Share applicable experience and find the positives in what you have done. No matter what the subject, be positive: Even your worst mistake can be your best learning experience. 

In closing the interview you will be given the opportunity to ask questions. Questions which indicate your interest in the company/ position may differentiate you from the other candidates: 

What do you expect me to accomplish in the first 60 to 90 days? 
Great candidates want to hit the ground running. They don't want to spend weeks or months  "getting to know the organization."  They want to make a difference - right away.

How has this position evolved? 
By asking this question, you will be gaining information on how this role has grown over the years and whether the position is a dead end with no growth or a stepping stone which will help you reach greater heights within the company.
What is expected of me in this position? If you want to know exactly what the role you are interviewing for is about, this is the question to ask. It will ensure that you know exactly what is expected of you, directly from the employer and there will be no room for any surprises if you are hired. It will allow you to know exactly what you are signing up to do. 

What are some of the challenges in this position? 
This will give insight on some of the difficulties and challenges that you may face if you are hired for the job. It will help you go in with a better view of what to expect and you can prepare yourself to deal with these challenges in the best way possible. 

What is the company culture and working environment like? 
This important question will help you with insight on what the company is all about and if you will be able to fit in with the rest of the team. The interviewers' response will help you judge if the environment is a positive and friendly one. 

Can you tell me about the company's growth plans? 
Asking this will assist you in finding out about where the company is headed in the future and if growth is expected. The plans will give you an indication of what they are implementing and if you will be able to contribute to it. 

What are the common attributes of your top performers? Great candidates also want to be great long-term employees. Every organization is different, and so are the key qualities of top performers in those organizations. Maybe your top performers work longer hours. Maybe creativity is more important than methodology. Maybe constantly landing new customers in new markets is more important than building long-term customer relationships. Maybe it's a willingness to spend the same amount of time educating an entry-level customer as helping an enthusiast who wants high-end equipment. Great candidates want to know, because 1) they want to know if they fit, and 2) if they do fit, they want to be a top performer. 

What are the contributors which drive results for the company? 
In every position some activities make a bigger difference than others. Great candidates want to know what truly makes a difference. They know helping the company succeed means they succeed as well.
 
How do you plan to deal with...? 
Every business faces a major challenge. You may have identified a challenge during your research of the company. Ask about the facts! A great candidate doesn't just want to know what you think; they want to know what you plan to do--and how they will fit into those plans.
 And finally, ask for information regarding the position, based on facts. Focus on specific requirements of the position which makes you be best candidate!

Communication with Consultant

  • Always be open and honest with your recruitment consultant.
  • If you have any concerns or fears, then please share them with your consultant.
  • If for any reason you cannot make an interview, let your consultant know immediately.
  • Give your consultant feedback after your interview or if the client contacts you directly
  • Ensure that you update your C.V. regularly on our database – and advise us of changes
  • Always be honest with your consultant if you have been dismissed, left companies off your CV or if you have any criminal offences
  • If you have not completed a qualification or course – make the consultant aware

Do:

  • Dress professionally. Ask us if in doubt.
  • Switch your cell phone off
  • Be punctual – ensure that you have the directions in advance and allow for traffic.  Take the consultants phone number with you in case there are any problems getting to the interview.
  • Prepare for the interview.  Try and anticipate what questions would be asked based on the relevance of your experience to the job and prepare answers, which must be honest and sincere.
  • Make eye contact and know the interviewer’s name and introduce yourself in a warm and friendly manner with a firm handshake
  • Answer questions concisely, giving a positive account of yourself, whilst being sincere- be honest and humble
  • Ask relevant questions that will help you assess whether this is the right job for you.

Don't:

  • Don’t smoke just before your interview.
  • Don’t spray deodorant or perfume on just before the interview.
  • Don’t chew gum.
  • Don’t criticize your previous employers.
  • Don’t bring up salary or working hours– wait for the interviewer to raise it.
  • Don’t be rude to anyone you come in contact with at the client.
  • Don’t fidget during the interview.
  • Don’t be shy to ask the right questions.

Being committed is:

  • Be available for interviews
  • Make sure you have your supporting documents that are needed
  • Ensure you have all the necessary information that will be asked: Payslips, Proof of qualification, Copy of your ID, references that can be contacted

CV Tips:

General Design Tips

  • It must be professional looking – so avoid using graphics, art clips and borders with frills.
  • Have clear headings separating the sections of your CV  You could have bold headings or a shaded box across the page to highlight your headings.
  • Stick to plain colours like black or grey.
  • A photo of yourself is not essential, but if you choose to include a picture of yourself it should be from the shoulder up and you should look neat and professional.  Avoid low cut tops, T-shirts and distracting backgrounds.  No wedding photos, party photos, etc.
  • The content must be accurate, to the point and up to date.
  • ALWAYS spell check and correct errors. Ask someone you trust to read over your CV and check for errors.
  • Use bullet points for easy reading.
  • All dates should be accurate with no time gaps.

Headings to include:

Personal Particulars

  • Full name
  • Address
  • Telephone number (landline and mobile)
  • E-mail address
  • ID Number
  • Nationality
  • Gender
  • Home language and other languages
  • Drivers license
  • Own transport

Educational Qualifications

  • Name of School
  • Highest Standard
  • Year completed
  • Subjects

Tertiary Education

  • Name of Institution
  • Qualification
  • Dates started and completed
  • Major subjects
  • Other subjects

Short Courses and Certificates

  • Name of Institution
  • Name of course or certification
  • Professional memberships
  • Name of membership

Employment History

  • Start with the most recent and work backwards.
  • Preferably state your entire career or a minimum of ten years of your career should be reflected.
  • Name of Employer and type of business.
  • Start and end dates of employment – include month and year.
  • List duties – using bullet points.
  • Reason for leaving
  • Don’t leave gaps.  If you worked on a temporary basis, travelled or were unemployed, then you should include this.

References

  • Ensure that contact details for references are current and list employer’s name, name and position of immediate superior and contact number.

Company “Counter Offer” Tactics:

The “Counter Offer”:

Some companies have been known to respond to resignations by matching or exceeding your new salary package. If you have gone through the recruitment process in the hope that you may get a counter offer (since a colleague did, for example), then you are playing a very dangerous game. 

The company is now aware of your unrest and whilst the offer may appear attractive, it may affect any future pay rises, promotional prospects and training opportunities. Statistics show that 86% of people who accept counter offers still leave within six months of deciding to stay at their present company.

Magic Promotion:

Your company does not want to lose you.  Whilst the offer of promotion is no doubt sincere, ensure you explore the real reasons why you want to leave and ask yourself, “has anything really changed?”  If it hasn’t, then graciously turn down the opportunity.

Emotional Blackmail:

A great deal of pressure can be placed upon individuals by companies to get employees to stay. 

Often, if the resignation meeting hasn’t gone well, we have heard reports of threats not to pay wages or earned bonuses or threats to give a bad reference, among other nastiness.

It is important to remember there are employment laws protecting your rights. Try to recognise these threats for what they are – just threats and always seek advice.

Peer Group Pressure:

Colleagues are often distressed or saddened at a team member leaving and may try many levels of persuasion to get you to stay.  If you have been with a company for a long time, it is possible you have made good friends with certain colleagues and this security can often be difficult to leave behind.  However, there is nothing to stop you from keeping in touch with your colleagues socially when you start a new role elsewhere.

Bad Mouthing:

If you hear worrying information about your new company, please call us to dispel the rumour.  We have committed to only work with companies whose core values match our own and we would never place you in a company we did not trust to look after their employee’s well-being.

Shown the Door:

Some companies feel that making an employee work their notice can upset or demotivate the rest of the workforce.  Try not to take this too personally, it is probably for the best and you can now join your new company much sooner.

Above All:

If you have any worries or doubts during this transition, please talk to us.  Moving to a new company is challenging and exciting but can still feel daunting.  We will support you as much as professionally possible during this process and beyond.

Handing In Your Resignation Tips:

Preparation:

Once you’ve received your offer letter from your new company, you need to prepare to hand in your resignation and to serve your notice. Try not to feel guilty about resigning. Remember the reasons why you decided to leave and take comfort that those reasons are unlikely to change.

Write a ‘Letter of Resignation’:

Keep this short and concise. Include the notice period you will serve and any outstanding pay, including: holiday pay, bonuses and expenses or commissions owed.

It is best practice to type this letter, not hand-write, and deliver the letter in person by arranging a meeting. If for any reason you’re going to email this letter save it as a PDF document first.

Don’t leave it on your desk for your boss or another colleague to find and don’t give it to them and go back to your desk without a conversation! This is one letter that will need to be discussed.

The Meeting:

Arrange a meeting with your manager as soon as possible. If there is nowhere private at your place of work, suggest having a coffee somewhere or meeting after hours. Prepare what you are going to say and don’t forget to take your letter of resignation.

Keep the meeting professional and show your appreciation for your time spent with the company. Agree your leaving date and the date you will be paid for outstanding wages plus don’t forget to ask for a written reference.

The meeting should be very straightforward, especially if you show from the start that your mind is made up. If you show any doubt about your decision it will be picked up on, remain calm and confident.

Don’t Let Time Drag:

Companies are often shocked and upset to lose a good member of staff and they can be caught unaware when you hand in your resignation. Try to remember however that your new company will be keen for you to join them and not to let your current employer drag out the leaving process for longer than needs be.

Example of a Simple Resignation Letter:

Dear XXX

I thrust this email finds you well.

The purpose of this email/ letter is to formally announce my resignation from XXX. My last day of employment will be the XXX as per the responsibilities set under the terms of my employment contract.

During the past XXX years at XXX, I have learnt more than I ever thought I would, the guidance and mentorship I have received has been instrumental in the way I see myself going forward in my career and I will be forever grateful for the opportunities you have given me in my time at  XXX

I wish you and the XXX team all the best and I do hope our paths cross again in the future.

Yours sincerely,

John Smith

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"An exceptional professional recruiter... I certainly recommend that Mitch be the recruiter of choice to the relevant sector/industry out there. "

Bothabo -  Project  exec

"I have landed a good position in a well established company and Mitch was at the center of the application and employment process. "

Jerome - Fleet Training

" Mitch is very professional, reliable and likeable. She did her utmost to assist me in finding a job that suits me perfectly and kept in contact with me..."

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